What We Collect and Why It Matters
When you open an account with us, we collect the details you provide directly — your name, contact number, email address and any wallet identifiers linked to bKash, Nagad or Rocket. We use this data to verify your identity, process deposits and withdrawals, and keep your
-
1
account secure. We also collect device and session data automatically: your IP address, browser type, and pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account safe. Payment records — including transaction references from Nagad or Rocket cashouts —
-
2
are retained for the period required under applicable financial regulations, which varies by jurisdiction. We do not sell your personal data to third parties. Where we share data with payment processors or platform security partners, those parties are bound by strict data handling agreements. Your use
-
3
of this platform is subject to your local law and the eligible regions we serve. If you have questions about what we hold on your account, our support team can help you request a full data summary.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.